Release 5.6

 

Release 5.6.3

This release contains a number of new features which are described below. Please contact support@clubhub.co.nz if you have any questions.

Club editing

Primary administrators may now edit their organisational details themselves. This function may be found under Tasks >> Configuration. Every field is explained in the helptext. Your ClubHub banner image may also be updated by selecting a new one from a list of images already loaded into ClubHub. However ClubHub Support is still happy to make changes for you if you prefer.

Administrator creation

Primary administrators may now add new administrators, and remove administrator logins no longer required. Note that administrators should only be created where absolutely required as any one of them can make significant changes to your data. This functionality may be found under Tasks >> Manage Members. The helptext available when adding an admin gives details of the process we recommend.

Exclusive functions

Primary administrators may wonder what function they get that other administrators don't get. The exclusive functions are listed via a link from your ClubHub home page.

RSS simplified

Some clubs use our RSS function to populate their UpFront club website e.g. they have a latest news website and a member manages the content from ClubHub. To get consistency in the text formatting of the RSS topics we no longer allow Microsoft Word content to be directly copied into RSS - instead the content is copied without any formatting, so that the formatting specified in your UpFront website is used.

 

Release 5.6.2

This release contains a number of new features which are described below. Please contact support@clubhub.co.nz if you have any questions.

PayPal

ClubHub can now be used with PayPal. This means that clubs get set up to accept credit card payments much more quickly and with a good deal less hassle than when establishing a merchant account at one of the banks. We do not recommend that clubs currently accepting credit cards change, but clubs currently without credit card facilities can be connected if they wish.

Please contact support@clubhub.co.nz for more details.

Phone Number Length Validation

We now validate phone number length according to the country you are in. That means, for our Australian customers, that phone numbers must be at least 8 digits long.

Resignation Reason

When administrators resign members they may now enter the reason they were resigned, for later reference using the View function.

Merchandise Purchases

Sometimes members purchasing products select the size or colour they want, but then leave the number of items required at zero, thus failing to make the purchase. We have changed this area so that if they select a colour or size we set the number they wish to purchase to 1.

Debit Adjustment - Xero Account

This is for the customers who use the Xero accounting system with ClubHub. When creating a debit adjustment you can now select the Xero account you'd like it to go to.

Blank Out Last Season's Data on Re-register

This is for the customers who have seasonal clubs e.g. their season runs for 4 months and then we "rollover" each year. You can now nominate which fields should be blanked out when players re-register. For example the value recorded for School in 2012 may not be the same in 2013, and we want that value blanked out when they re-register in 2013 to remove the temptation to leave the field untouched. When rollover for next season comes around we will raise this topic, so no need to do anything now.

Competition/League Managers

If your club appoints competition or league managers, please note that they can now create competitions (rather than relying on the administrator to do it for them).

Role Information

If a club member has a role such as Coach or Grade Coordinator, this is now shown on the View Member screen.

Email Club/School Coordinators

If your club has Club/Schools (or Collections), then you may email the Coordinators by selecting Contact >> Officials


Release 5.6.1

This release contains a number of new features which are described below. Please contact support@clubhub.co.nz if you have any questions.

Super Administrator

We are introducing the concept of a super administrator, and there will be, in the future, several functions that only the super administrator has access to. Each ClubHub organisation is only allowed one super administrator. The aim of this change is to give your organisation better control on who can do what tasks within ClubHub. We have marked the administrator that ClubHub Support deals with most regularly as the super administrator, and we will be emailing that person shortly to confirm they are the correct person for this role (unless there's only one administrator). The first of the new functions is the Populate Select Tables described below. Only the super administrator sees this function. We will be reviewing whether other tasks that all administrators currently have should be super administrator only functions shortly. If you have any feedback on this, please contact ClubHub Support by email.

Populate Select Tables

Under Tasks >> Populate Select Tables the super administrator will find that they can manage data that previously ClubHub Support maintained on request only. Check Help >> Help for assistance.

Events Reporting

The Events Report (AKA Coaching Clinic Report) now shows detailed payment information. This allows, for example, a coaching clinic coach to accurately collect outstanding payment amounts.

Unsubscribe Functionality

Our service providers (who host the ClubHub application) have requested that we amend our email sending policies to make every attempt to avoid spam being sent by our member organisations, and to avoid emails on which your members might decide to click spam on. The problem we and you face is that if too many members click their spam button on emails you send out then ClubHub's email servers could potentially get blacklisted, thereby affecting everyone's ability to communicate. We need to make it easy for email recipients to turn off their emails so they aren't tempted to go near the spam button. Every email that you send out now has an unsubscribe link. If the email is to last season's members (for seasonal clubs) then the link is large and obvious. If they click it then you can't send them an email again. If the email is to a current member then the unsubscribe link is a little smaller and not so obvious. It's not very desirable for your organisation to have current members unsubscribed, so we have provided:

  1. A report on all current members who are unsubscribed
  2. The ability for an administrator to be notified every time a current member unsubscribes (My Details >> Options >> Receive Notifications by Email >> Create a new Notification)
  3. When an email is created a list of the unsubscribed people who will not receive it is displayed. We expect very few current members to unsubscribe.

Your most likely response to an unsubscribed email will be . to realise that you've forgotten to delete or resign that person and then to do so, or . to ring them and ask why they don't want any emails and how can they be a member and not know what's going on (some may be a mistake).

Grade Closing Automated Email

The grade closing email has proved popular with several organisations. We have amended the wording so that it's clearer that the grade closes WITHIN the number of days stated, rather than IN that number of days.

Admin Only Merchandise and Events

Admin can avoid members seeing products that the club might purchase on their behalf e.g. a coaching clinic by invitation. To do this set Make Clinic available for purchase - During Registration to No Make Clinic available for purchase - After Registration to No

 

Release 5.6.0

Is a maintenance release only i.e. it consists of internal changes to make ClubHub perform better.