ClubHub Release 5.8.1

 

Firstly, you may notice that we are presenting these release notes in a different way that previously. The forum that we used before has been plagued by unpleasant posts from unpleasant characters, and, since it wasn't used very much for suggestions we have decided to stop using it.
 
In the next few days we'll move all the release notes, suggestions and FAQs here, and you'll find no problems locating the information you require. You can still make suggestions and ask questions, but that'll need to be via an email to ClubHub Support. Any questions that we feel are relevant to other ClubHub users we will publish here.
 

Booking Redesign

 
The current design of coaching clinic bookings in ClubHub (AKA classes, events, Skills Training Courses, Regattas, Training Courses) allows places to be overbooked in some circumstances.
 
We have now amended ClubHub to avoid this possibility, in the following way:
  1. Display the number of places available on a class to the person making the booking i.e. 9 spaces available as at 10:10 AM
  2. On confirmation of a booking e.g. at the end of registration, double-check that the classes booked are still available and the booking hasn't been taken by someone else registering or booking at the same time - if one of the bookings is now unavailable then the user must return to the list of bookings available and reselect
  3. Administrators may request a daily email that lists bookings unpaid after 2 days - this gives the opportunity for the administrator to delete an unpaid booking and to make it available to someone else. We have set this up for you but you can delete it if necessary, and another administrator can set it up for themselves (login as administrator, My Details >> Options >> Receive Notifications by Email, then add or remove Members not paying for Limited Access Clinics).
Note a related change - previously clubs could choose to have the limit on the number of bookings based upon whether they were paid or not - this can also lead to over-bookings, and we have removed this option.
 

Xero Changes

We have made a change to the ClubHub to Xero interface that we think you'll be very happy with. To get it enabled you need to reply, requesting that it's turned on.

Previously when a debt was sent to Xero and was then subsequently paid in ClubHub (by credit card or credit adjustment) ClubHub would say

Paid on Credit Card or Credit Adjustment - please void in Xero

Now, draft and approved invoices (that have had no payment in Xero, and are not in closed off periods) will be automatically deleted and replaced with a new draft invoice for the correct amount.

 
Invisible Grades
 
If you have a Grade* that you don't want anyone (except you as administrator) to use, then that's quite easy to set up. For example, you might want this for an elected position such as a Life Member.
  1. Create a Grade Type with Grade Available for Registration: set to No
  2. Make sure it doesn't have "wait" anywhere in its description (else ClubHub will think it's a waiting list grade type) - "Invisible Grade" or "Hidden Grade" is appropriate
  3. Edit the grade to be hidden and set the value in Grade Type to this new grade type.
ClubHub Support is very happy to do this for you if requested.
 
* also known as League, Age Group, Section, Division, Category, Registration, Location, Competition, Membership
 

Renewals When Subscription is not Paid

Clubs that automatically generate annual subscriptions may optionally allow annual member renewals to be generated even when the member's subscription is not paid.

 
Please contact ClubHub Support if this is required.
 
 
 
We have now ensured that the Merchandise Report and the Clinic Report both treat member name in the same way i.e. first name in a separate column to last name.
 
This allows for easier sorting when cut and pasted into an excel spreadsheet.
 

Credits in Analysis Reports

The Merchandise Analysis Report and the Clinics Analysis Report now show the total of credit adjustments made against reported items, so allow the amounts to be reconciled to other reports.

 

Duplicate Player Report

This is an important report for all clubs and we encourage you to run it occasionally to ensure that you have no duplicate registration. We have now added Team as a column in this report as requested by some users, to assist in member identification.

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